Terms of service
TERMS OF USE
Welcome to Salouda! The terms “we,” “our,” and “us” refer to Salouda. Salouda operates this store and website, including all associated information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”). Salouda uses the Shopify platform, which enables us to provide the Services.
The terms and conditions below, together with the policies referenced herein (the “Terms of Use” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Use carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these Terms of Use or our Privacy Policy, you must not use or access our Services.
ARTICLE 1 - ACCESS AND ACCOUNT
By using the Services, you represent that you have reached the age of legal majority in your place of residence.
To use the Services, including accessing or browsing our online store or purchasing any of the products we offer, you may be required to provide certain information, such as your email address and billing, payment, and delivery information.
You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are responsible for the security of your account credentials and all activity associated with your account. You may not transfer, sell, assign, or license your account to another person.
ARTICLE 2 - OUR PRODUCTS
We have made every effort to accurately display our products in our online store. However, please note that product colors or appearance may differ from what is displayed on your screen due to the type of device used to access the store and its settings and configuration.
Product descriptions, specifications, and availability may be changed at any time.
We reserve the right to remove a product from sale or limit available quantities when necessary.
ARTICLE 3 - ORDERS
When you place an order, you make an offer to purchase. Salouda reserves the right to accept or refuse an order where legally permitted.
Your order is considered accepted after Salouda confirms your order.
We must receive and process your payment before your order can be prepared.
Please carefully check your order before submitting it.
If there is an issue concerning an order, we will attempt to contact you using the contact details provided when placing the order.
Your purchases are subject to our Return and Refund Policy.
ARTICLE 4 - PRICES AND BILLING
Prices, discounts, and promotions may be changed without notice. The price charged for a product is the price displayed at the time of ordering and indicated in the order confirmation.
Applicable shipping costs are indicated at checkout.
Depending on the destination country, taxes, customs duties, or import fees may apply in accordance with applicable regulations.
You agree to provide complete and accurate purchase, payment, and account information for all purchases made in our store.
You agree to promptly update your information so that we can complete your transactions and contact you if necessary.
ARTICLE 5 - SHIPPING AND DELIVERY
Delivery times displayed in our store are estimates and may vary depending on the destination country, carrier, customs procedures, and other circumstances beyond our control.
Information regarding shipping costs and delivery times is provided in our Shipping Policy.
For more information, please consult our Shipping Policy.
ARTICLE 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to text, images, graphics, videos, audio content, designs, logos, and visual elements displayed in our store, are the property of Salouda, its partners, or their licensors where protected by intellectual property rights.
These Terms authorize you to use the Services only for personal and non-commercial purposes.
You may not reproduce, distribute, modify, create derivative works, publish, download, store, or transmit any content available through the Services without prior authorization where such authorization is required.
The Shopify name and branding elements remain the property of Shopify.
ARTICLE 7 - OPTIONAL TOOLS
You may use third-party tools as part of the Services.
These tools may be subject to the terms of use and privacy policies of their respective providers.
We are not responsible for services provided directly by these third parties.
Use of these tools is subject to the applicable terms of their providers.
ARTICLE 8 - THIRD-PARTY LINKS
The Services may contain links to websites or services operated by third parties.
We are not responsible for the content, policies, or practices of these third-party websites or services.
If you choose to access these websites or services, you do so in accordance with their own terms and policies.
ARTICLE 9 - RELATIONSHIP WITH SHOPIFY
Salouda is powered by Shopify, which enables us to provide the Services.
Any sale or purchase made through our store is carried out directly with Salouda.
Shopify is not responsible for transactions between you and Salouda or for products purchased from Salouda.
ARTICLE 10 - PRIVACY POLICY
Personal information we collect through the Services is subject to our Privacy Policy.
By using the Services, you acknowledge that you have read our Privacy Policy.
Because the Services are hosted by Shopify, certain personal information may be collected and processed by Shopify and by service providers necessary for the operation of our store.
For more information, please consult our Privacy Policy.
ARTICLE 11 - FEEDBACK
If you submit, publish, or transmit reviews, comments, suggestions, or other content concerning our products or Services, you authorize us, to the extent permitted by law, to use such content to operate, improve, and promote our store and Services.
You remain responsible for the content you submit.
We may remove content that violates the law, third-party rights, or these Terms.
ARTICLE 12 - ERRORS, INACCURACIES, AND OMISSIONS
The Services may occasionally contain typographical errors, inaccuracies, or omissions concerning, in particular, product descriptions, prices, promotions, shipping costs, delivery times, or availability.
We reserve the right to correct such errors and update the information in our store.
Where necessary, we may contact the customer regarding an order affected by an obvious error.
ARTICLE 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes.
The following are prohibited in particular:
(a) using the Services for illegal or malicious purposes;
(b) violating applicable laws or regulations;
(c) infringing the intellectual property rights of Salouda, Shopify, or third parties;
(d) harassing, threatening, defaming, or harming others;
(e) transmitting false or misleading information;
(f) transmitting viruses or other malicious code;
(g) reproducing, copying, extracting, selling, or exploiting any part of the Services without authorization;
(h) collecting or tracking the personal information of others without authorization;
(i) using automated tools to access the Services in a manner prohibited by these Terms or by the technical measures implemented on the site.
We may suspend or terminate access to the Services in the event of a violation of these Terms, to the extent permitted by law.
ARTICLE 14 - AGENTS
This section applies if you use automated software or services to access, use, or interact with the Services.
Automated systems must not circumvent security measures or access restrictions implemented on our store.
We may limit or block automated access when necessary to protect our Services, customers, or systems.
ARTICLE 15 - TERMINATION
We may suspend or terminate your access to the Services when necessary and to the extent permitted by law.
Provisions that by their nature should continue to apply after termination will remain applicable.
ARTICLE 16 - DISCLAIMER OF WARRANTIES
To the extent permitted by law, the Services are provided on an “as available” basis.
We do not guarantee that use of our store will always be uninterrupted, secure, or error-free.
Nothing in these Terms limits any rights or warranties that cannot legally be excluded or limited.
ARTICLE 17 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, Salouda shall not be liable for indirect or consequential damages resulting from the use of the Services.
This limitation does not apply where liability cannot legally be excluded or limited.
ARTICLE 18 - INDEMNIFICATION
To the extent permitted by law, you agree to be responsible for the consequences resulting from unlawful use of the Services or from a violation of these Terms or the rights of a third party.
This provision does not limit any rights you have under applicable laws.
ARTICLE 19 - SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in effect.
ARTICLE 20 - WAIVER; ENTIRE AGREEMENT
Failure to exercise a right provided under these Terms does not constitute a waiver of that right.
These Terms, together with the policies published on our store, constitute the agreement applicable to your use of our Services.
ARTICLE 21 - ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our prior consent where such consent is required.
We may transfer our rights and obligations when necessary for the operation of our business and to the extent permitted by law.
ARTICLE 22 - GOVERNING LAW
These Terms are governed by the laws applicable in the place where Salouda legally operates, subject to mandatory provisions applicable to consumers in their country of residence.
Nothing in these Terms deprives consumers of rights granted to them under mandatory applicable laws.
ARTICLE 23 - HEADINGS
The headings used in these Terms are provided solely for convenience and do not affect their interpretation.
ARTICLE 24 - CHANGES TO THE TERMS OF USE
You may review the most current version of the Terms of Use at any time on this page.
We may update these Terms when necessary. Changes take effect when they are published on our store, unless otherwise stated.
Your continued use of the Services after changes are published constitutes acceptance of the new Terms to the extent permitted by law.
ARTICLE 25 - CONTACT INFORMATION
For any questions regarding these Terms of Use, please contact us at:
Salouda
Email: khadijasaliouba@gmail.com