Shipping policy

SHIPPING POLICY

We prepare and ship orders after payment has been confirmed.

Processing Times

Orders are generally prepared within 1 to 3 business days.

Delivery Times

Delivery times may vary depending on the destination country and the product ordered.

For international orders, the estimated delivery time is generally 10 to 20 business days.

Delivery times may be extended due to circumstances beyond our control, including carrier delays, customs inspections, or exceptional transportation conditions.

Shipping Costs

Applicable shipping costs are displayed at checkout before the order is confirmed.

Order Tracking

When a tracking number is available, it will be provided to the customer so they can track the progress of their order.

Delivery Address

The customer is responsible for providing a complete and accurate delivery address when placing an order.

In the event of an incorrect or incomplete address, additional fees may be required for a new shipment.

Taxes and Customs Fees

For international orders, taxes, customs duties, or import fees may apply depending on the destination country. When applicable and not included at checkout, these fees may be the responsibility of the customer.

Contact

For any questions regarding an order or its delivery, contact us at:

khadijasaliouba@gmail.com